Politique de remboursement

 

Returns 

All item(s) must be returned in the original package and must have the same conditions in which they were received, including parts, accessories, and labels attached to it without alteration, unwashed, unstained, damaged free, and unused.

Exchanges can be done if both products have the same cost.

Returns must be done by emailing info@ilovebululu.com with topic “REFUND: ORDER #(Your Order Number).” You have 30 days after you received the order to apply.

Ship your return to the provided address at the end of the return form. Bululu will assume the expenses incurred in the return transport logistics to our facilities. 

We recommend you return the product using UPS.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if your request has been approved or rejected for a refund in 3-5 business days.

Bululu reserves the right to deny or accept a refund if the item has been worn and shows evidence of markings, modifications, or tears.

If your request is approved, then your refund will be processed, and a credit will automatically be applied to the original payment method within 5 business days.